How to Deal With Chargeback Requests (or Avoid Them Altogether) (Episode 005)

Are you wondering what to do if you receive a chargeback request? Are you wondering how to avoid chargeback requests in the first place? In today's episode we talk about how to avoid chargeback requests and the step-by-step process that you should follow if you do get one to maximize the likelihood that you will win your chargeback dispute.

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Resources Mentioned

3 Big Takeaways

  1. Make sure you have a clear and explicit refund/cancellation policy in your terms of sale
  2. Reach out to the customer before you submit your response to see if you can get them to withdraw the dispute
  3. Determine what the chargeback reason is so that you can respond accordingly

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The content of this podcast episode is provided for informational purposes only and is not intended to constitute legal advice. You should not rely upon any information contained on this podcast episode for legal advice. Listening to The Legal Jim Podcast is not intended to and shall not create an attorney-client relationship between you and James W. Hart or The Hart Law Firm, P.A. d/b/a Hawthorn Law. Messages or other forms of communication that you transmit to this website will not create an attorney-client relationship and thus information contained in such communications may not be protected as privileged. Neither James W. Hart nor The Hart Law Firm, P.A. makes any representation, warranty, or guarantee about the accuracy of the information contained in this podcast episode or in links to other podcasts, resources or websites. This podcast is provided “as is,” does not represent that any particular outcome will result from listening to this episode. Your use listening to this podcast is at your own risk. You enjoy this podcast episode and its contents only for personal, non-commercial purposes. Neither James W. Hart, The Hart Law Firm, P.A., nor anyone acting on their behalf, will be liable under any circumstances for damages of any kind.

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Hawthorn Law is a Document Filing Service and CANNOT provide you with any legal or financial advice. The information provided on this website is designed to provide information in regards to the legal aspects of online business. However, it is presented with the understanding that Hawthorn Law is not engaged in rendering legal, accounting or other professional services. If legal advice or other professional assistance is required, the services of a licensed attorney, tax professional or financial advisor should be sought.